(Last Updated On: November 10, 2023)

Are you dealing with an “Onn Roku TV black screen with sound” problem? It can be incredibly frustrating to experience this issue, where your Onn Roku TV screen goes black but the sound continues to play. This guide is designed to provide you with simple and effective solutions to resolve this common predicament.

The “Roku TV black screen” issue can occur due to a variety of reasons. Whether it’s a software glitch, a problem with your TV’s settings, or a hardware malfunction, we’ve got you covered. This comprehensive guide will walk you through the process of troubleshooting your Onn Roku TV, offering a range of solutions from the most basic to the more complex ones. Let’s dive in and get your TV back in working order.

Pre-requisite

Before we dive into the “Onn Roku TV black screen with sound” troubleshooting process, there are a few things you need to have on hand. First, make sure that your Onn Roku TV remote is working properly, as you’ll need it to navigate through the settings. Also, have a working HDMI cable at your disposal, as you may need to check or replace the existing one.

When dealing with the “Onn Roku TV screen black with sound” issue, it’s essential to have some basic knowledge about your TV settings. This is because many of the solutions involve adjusting the settings on your Roku TV. It would be best if you’re also prepared for the possibility of needing to update your TV’s firmware.

In the process of “Onn Roku TV troubleshooting,” you might also have to factory reset your TV, so be ready to set up your preferences and re-install any apps you had previously. Lastly, have your warranty details or customer support contacts handy just in case the “Roku TV black screen” persists even after trying all possible solutions.

Remember, the aim here is to fix the “Roku TV sound but no picture” problem and get your TV back to displaying vibrant images as it should. Let’s get started!

How to Fix Onn Roku TV Black Screen With Sound?

Restart your Onn Roku TV

Dealing with an “onn roku tv black screen with sound” can be a real headache. Often, the simplest solution to this problem is to restart your Onn Roku TV. This is an easy and practical first step in your “Onn Roku TV troubleshooting” process, and it can often clear up minor software glitches that might be causing the “Roku TV black screen” issue.

Ordered Steps:

1. Grab your Onn Roku TV remote and press the Home button.
2. Navigate to the Settings alternative the use of the arrow keys to your remote.
3. Once you are in the Settings menu, highlight and select the System option.
4. In the System menu, highlight and select the Power option.
5. Now, select the System restart option. This will initiate a restart of your Onn Roku TV.
6. Wait for a few minutes for your Onn Roku TV to fully reboot.

After your TV restarts, check to see if the “Roku TV sound but no picture” issue has been resolved. If your “Onn Roku TV screen black with sound” persists, don’t worry! There are still several more steps we can try to solve this issue.

Check your Onn TV’s Remote

Sometimes, the “Onn Roku TV black screen with sound” issue may be as simple as a problem with your Onn TV’s remote control. Before delving into more complex “Onn Roku TV troubleshooting” methods, it’s always a good idea to start with the basics. The remote control is an essential part of your TV’s operation, and any issues with it could lead to problems like a “Roku TV black screen” or “Roku TV sound but no picture”.

Ordered Steps:

1. Check the Batteries: The first thing you need to do is to check if the batteries in your remote are working. Replace them with new ones to rule out any issues related to low battery power.
2. Check for Obstructions: Ensure nothing is blocking the signal from your remote to your TV. Clear any obstructions between the two devices.
3. Re-Pair the Remote: Sometimes, the issue might be that your remote has unpaired from your TV. To re-pair, press and hold the pairing button located in the battery compartment of your remote until the pairing light flashes. Follow the on-screen prompts to complete the pairing process.
4. Reset the Remote: If the previous steps didn’t work, you might need to reset your remote. To do this, remove the batteries, press every button on the remote twice, then replace the batteries. This can help clear any glitches that were causing the “onn roku tv screen black with sound” issue.
5. Try Another Remote: If you have another Roku remote at home or a universal remote, try using it to see if the problem persists. If the other remote works, then your original remote might be faulty and needs replacing.

Remember to be patient and methodical during these steps to ensure that you’ve covered all possible issues related to your remote control.

Check the video input

One of the initial methods to troubleshoot the “Onn Roku TV black screen with sound” issue is by examining your video input. It’s possible that your “Roku TV black screen” problem occurs because the TV is set to the wrong input source. Therefore, confirming your input source is a crucial step in “Onn Roku TV troubleshooting.”

Follow the steps below to check the video input:

1. Take your Onn Roku TV remote and press the ‘Home’ button. This action will take you to the main screen of your TV interface.
2. Navigate to the ‘Settings’ option using the arrow keys on your remote, then select it.
3. In the ‘Settings’ menu, select ‘TV Inputs.’
4. Here, you will see a list of all the input sources available for your TV. Check to ensure that your TV is set to the correct input source that matches the device connected to it. For instance, if you have a gaming console connected to HDMI 1, ensure that HDMI 1 is the selected input source.
5. If the TV was set to the wrong input source, correct it and check if the “onn roku tv screen black with sound” issue persists.

By ensuring your input source is correct, you may fix the “Roku TV sound but no picture” problem without needing to delve into more complex solutions.

Check your TV’s Input Settings

Moving on to the next step in our Onn Roku TV troubleshooting guide, let’s explore how incorrect TV input settings might be causing the “Onn Roku TV black screen with sound” problem. It’s possible that your TV is set to the wrong input source, leading to a Roku TV black screen, even while the sound plays on. Here, we’ll guide you on how to check and correct your TV’s input settings.

Ordered Steps:

1. Grab your Onn Roku TV remote and press the ‘Input’ or ‘Source’ button. This will open a menu displaying various input sources.
2. You’ll see options like HDMI 1, HDMI 2, Video, etc. Use the arrow buttons on your remote to scroll through these options.
3. Ensure you select the correct input that corresponds with where your Roku device is plugged in. For example, if your Roku is plugged into the HDMI 1 port on your TV, make sure HDMI 1 is selected.
4. After selecting the correct input, wait for a few seconds. If your TV was indeed set to the wrong input, you should now see a picture on your screen, resolving the “Onn Roku TV screen black with sound” issue.
5. If you’re still facing the “Roku TV sound but no picture” problem, it’s time to move on to the next step in our troubleshooting guide.

Remember, each TV model might have different input settings, so refer to your TV’s user manual if needed.

Turn Off the Sleep Timer on your Onn TV

Sometimes, the problem of “Onn Roku TV black screen with sound” can be due to a simple setting on your TV like the sleep timer. If the sleep timer has been accidentally set, your screen may turn off after a certain time while the sound continues to play. Therefore, one of the key steps in “Onn Roku TV troubleshooting” is to ensure that the sleep timer is turned off.

Ordered Steps:

1. Grab your Onn Roku TV remote and press the ‘Menu’ button.
2. Navigate to the ‘Settings’ option using the arrow keys on your remote and select it.
3. Once you’re in the settings menu, look for the ‘Timer’ setting. This is generally found under the ‘System’ submenu.
4. If the sleep timer is on, you will notice a specific time set. It means that your Onn Roku TV is scheduled to go black after this period while still producing sound.
5. To turn off the sleep timer, select it and then choose the ‘Off’ option.
6. Confirm that the sleep timer is off by looking at the current settings. The “Roku TV black screen” with sound should no longer occur due to the sleep timer.

Please note that settings may vary slightly depending on the model of your Onn Roku TV. If you’re still experiencing the issue of “Roku TV sound but no picture”, it’s time to move on to the next troubleshooting step.

Check the Cables on your Onn TV

In dealing with an “onn roku tv black screen with sound” problem, it is advisable to start with simple solutions before moving on to more complex steps. One of the first things to inspect when troubleshooting this issue is the cables connected to your Onn Roku TV. It’s possible that the “Roku TV black screen” could be a result of loose or faulty cables.

Follow these ordered steps to check the cables on your Onn Roku TV:

1. Turn off your Onn Roku TV: To avoid any electrical mishaps, ensure your television is turned off before inspecting the cables.
2. Inspect the cable connections: Check all the cable connections to your TV. This includes the power cable, HDMI cables, and any other cables connected to your Onn Roku TV. Make sure each cable is securely connected and not loose.
3. Check for damaged cables: Look for any signs of wear and tear on your cables. If a cable appears frayed or damaged, it might be the cause of the “onn roku tv screen black with sound” issue. Replace any damaged cables immediately.
4. Try different cables: If you have spare cables, try swapping them out one at a time to see if this resolves the issue. Sometimes, a faulty cable could be the culprit behind the “Roku TV sound but no picture” problem.
5. Reconnect the cables: After checking and replacing (if necessary) the cables, reconnect them properly. Turn your TV back on to see if the issue has been resolved.

Remember, this is just one part of the broader “Onn Roku TV troubleshooting” process. If checking the cables doesn’t solve the problem, proceed to the next step in this guide.

Plug your Onn TV into a Different Power Outlet

There’s nothing more frustrating than being faced with an “onn roku tv black screen with sound.” Often, the cause of this issue is as simple as a faulty power outlet. This guide will walk you through the steps of plugging your Onn Roku TV into a different power outlet. This is a simple yet effective Onn Roku TV troubleshooting step that can potentially solve your “Roku TV black screen” problem.

Ordered Steps:

1. Unplug the power cord from the current outlet: Start by unplugging your Onn Roku TV from the power outlet it is currently connected to. Make sure to do this safely to avoid any risk of electric shock.
2. Find another power outlet: Look for another power outlet in your room that is in working condition. It is preferable to choose an outlet that already powers another device effectively.
3. Plug in your Onn Roku TV: Now, plug your TV’s power cord into the new outlet. Make sure the plug is fitted securely into the outlet.
4. Power on your TV: Once the TV is plugged in, press the power button on your remote to turn it on. Look out for any signs of power, such as the standby light or the startup sound.
5. Check if the issue is resolved: After your TV turns on, check if the “onn roku tv screen black with sound” issue persists. If you still experience “Roku TV sound but no picture,” you may need to explore other troubleshooting steps.

Update the firmware

In some instances, your “Onn Roku TV black screen with sound” issue could be a result of outdated firmware. A software glitch or bug can cause your “Roku TV black screen” to persist even when the sound is working perfectly. But don’t worry, Onn Roku TV troubleshooting is here to save the day. Updating your firmware is a relatively simple process that can potentially fix your “Roku TV sound but no picture” problem. Let’s walk you through the steps.

Ordered Steps:

1. Grab your Onn Roku TV’s remote and press the ‘Home’ button.
2. Navigate to ‘Settings’ by using the arrow buttons and then press ‘OK’.
3. Scroll down and select ‘System’, followed by ‘System update’.
4. Now, select ‘Check Now’. The system will start checking for updates. If any updates are found, your TV will automatically begin the process of updating the firmware.
5. Wait patiently as the update installs. This may take a few minutes and your TV may restart during this process.
6. After the update is finished, check if the “onn roku tv screen black with sound” issue is resolved. If not, proceed to the next troubleshooting step.

Remember, it’s crucial to keep your TV’s firmware updated for optimal performance and to avoid common issues like this one.

Use the Set Keybind to Restart your Onn TV

Encountering the “Onn Roku TV black screen with sound” issue can be quite vexing. But don’t worry, as part of our “Onn Roku TV troubleshooting” series, we will guide you on how to use the Set Keybind to restart your Onn TV. This method is often effective for resolving common issues such as the “Roku TV black screen” problem, where you have “Roku TV sound but no picture”.

Steps:

1. First, grab your Onn Roku TV remote. Make sure it is working properly and has sufficient battery power.
2. Next, press the Home button on your remote to go to the Home screen.
3. Using the arrow keys on your remote, navigate to the settings option and select it.
4. In the settings menu, navigate to the System option and select it.
5. Inside the System menu, find and select the Control other devices (CEC) option.
6. Under the Control other devices (CEC) option, look for the Set Keybind option and select it.
7. Now, follow the on-screen instructions to set the keybind for restarting your TV. Normally, it would involve selecting a combination of keys on your remote that will be used to restart the TV.
8. Once the set keybind is saved, you can use this combination of keys to quickly restart your Onn Roku TV whenever you encounter the “onn roku tv screen black with sound” issue.

Remember, it’s important to use this function responsibly and avoid unnecessary restarts as it may affect the overall lifespan of your TV.

Factory reset your Onn Roku TV

When dealing with the “Onn Roku TV black screen with sound” problem, one of the most effective solutions can be to factory reset your Onn Roku TV. The factory reset option restores your TV to its original settings, potentially fixing any system glitches that could be causing the “Roku TV black screen” issue. This step is a bit more drastic than the others, but it has proven to be successful in many Onn Roku TV troubleshooting scenarios. Here’s how to do it:

Ordered Steps:

1. Using your Onn Roku TV remote, press the Home button.
2. Navigate to the ‘Settings’ menu.
3. From there, select ‘System’.
4. Now, choose ‘Advanced system settings’.
5. You will see an option for ‘Factory reset’. Select it.
6. You will be asked to enter a four-digit code. This is for safety reasons, to ensure that you really want to reset your TV. The code will be displayed on your screen.
7. Enter the code using the keypad on your remote.
8. Finally, select ‘OK’. The factory reset process will now begin.

Please note that a factory reset will erase all personal settings, including any adjustments you’ve made to the picture and sound. It will also remove any apps you’ve installed. However, it’s a worthwhile step if you’re dealing with the “onn roku tv screen black with sound” or “Roku TV sound but no picture” issues, and previous steps haven’t resolved the problem.

Contact Support

Encountering an “onn roku tv black screen with sound” issue can be a frustrating experience. If you’ve attempted all the common troubleshooting techniques without any success, it may be time to consider contacting the support team. Professional guidance can help you navigate through more complex solutions and possibly rectify the “Roku TV black screen” issue you are facing.

Ordered Steps:

1. Make sure you have all the necessary information about your Onn Roku TV at hand. This includes the model number, purchase date, and a detailed description of the problem – “onn roku tv screen black with sound”.
2. Visit the official Roku support website. They have a comprehensive troubleshooting guide that can help solve common issues, including “Roku TV sound but no picture”.
3. If the troubleshooting guide doesn’t solve your problem, reach out to their support team. There is a “Contact Support” option on their website. Click on this option.
4. You will be directed to a page where you can either chat with a representative or send an email detailing your problem. In your communication, mention that you’ve conducted “Onn Roku TV troubleshooting” without success.
5. Be patient while waiting for a response. The support team typically responds within a few hours to a day.
6. Follow the instructions provided by the support team. They may ask you to perform specific tasks to diagnose and hopefully fix the problem.
7. If the problem persists even after following the support team’s instructions, it might be a more serious hardware issue. You may need to consider professional repair or replacement of the TV.

Remember, contacting support should be your last resort after trying all the troubleshooting steps on your own. The “Roku TV black screen” issue can often be resolved with simple solutions. So, don’t hesitate to try fixing the problem yourself before reaching out for professional help.

Tips and Warnings

While dealing with an “onn roku tv black screen with sound” issue, it’s essential to keep a few tips and warnings in mind:

1. Be Patient: Sometimes, the “onn roku tv screen black with sound” issue can resolve itself in a few minutes. It’s worth waiting a bit before diving into more complex troubleshooting steps.
2. Check Your Connections: Loose or faulty cables can often lead to a Roku TV black screen problem. Ensure all your connections are correctly made and that the cables are in good working condition.
3. Avoid Unofficial Accessories: Using unofficial Roku or Onn TV accessories can sometimes cause unexpected issues. Stick to official products to avoid any complications.
4. Keep Software Updated: Regularly updating your Onn Roku TV’s software ensures it runs smoothly and can help avoid problems like “Roku TV sound but no picture”.
5. Avoid DIY Hardware Fixes: If the problem seems to be hardware-related, it’s recommended to seek professional help. Trying to fix it yourself might cause more harm than good.
6. Contact Support: If all else fails in your Onn Roku TV troubleshooting, don’t hesitate to contact Roku or Onn TV support for assistance. They are equipped to handle a wide range of issues and can provide guidance tailored to your specific situation.

Remember, while these tips and warnings are useful, the solutions vary based on the particular issue at hand. Follow this guide for a more comprehensive approach to resolve your Onn Roku TV black screen with sound problem.

Conclusion

And there you have it – a comprehensive guide to resolving the “Onn Roku TV black screen with sound” issue. From checking your TV’s input settings to performing a factory reset, we hope these step-by-step instructions have been helpful in your Onn Roku TV troubleshooting process.

Remember, dealing with a Roku TV black screen can be frustrating, but often, the solution is simpler than you might think. From a simple restart to a full system update, the methods we’ve outlined should help you restore your TV to its full functionality.

However, if your Onn Roku TV screen is black with sound even after following all these steps, it might be time to contact support or consider professional repair services. It’s essential not to ignore signs like “Roku TV sound but no picture” as they might indicate more significant hardware or software issues.

With patience and a systematic approach, you can resolve most problems with your Onn Roku TV, turning what might seem like a major hassle into a minor inconvenience. After all, nothing should come between you and your favorite shows or movies! Keep this guide handy for future reference, and happy viewing!

Frequently Asked Questions

Why does my Roku TV turn on but no picture?

When your Roku TV turns on but displays no picture, it could be due to a few reasons. One possible reason is a simple glitch in the system which can be resolved by restarting your Onn Roku TV. Another possibility is that the video input is not correctly set. This “Onn Roku TV black screen with sound” issue is common and can be fixed with simple troubleshooting steps.

Does Onn TV have a reset button?

Yes, Onn TVs do have a reset button. The reset button is usually located at the back of the TV and is used to restore the TV to its factory default settings. If you’re experiencing the “onn roku tv screen black with sound” issue, performing a factory reset might be one of the troubleshooting steps you need to consider.

What are the common reasons behind the Onn Roku TV displaying a black screen and no video?

There are several reasons why your Onn Roku TV could be displaying a black screen with no video. These include issues with the video input, outdated firmware, or hardware problems. Sometimes, the cables connected to your TV might be faulty or not properly plugged in, causing the Roku TV black screen issue.

Is the black screen issue on Onn Roku TV related to hardware or software problems?

The “Roku TV black screen” issue can be related to both hardware and software problems. Software issues could be due to outdated firmware, incorrect video input settings, or a glitch in the system. Meanwhile, hardware issues could be related to loose or faulty cables, problems with the screen itself, or other internal components. Therefore, when conducting Onn Roku TV troubleshooting, it’s important to consider both aspects.

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