(Last Updated On: January 19, 2022)

One of the most critical tools in a professional’s toolkit is communication. Verbal contact, emails, phone calls, and other forms of communication are commonly used in daily business activities. Effective corporate communication may make all the difference, whether it comes to gaining promotion, negotiating a deal with a new customer, or pitching a firm idea to management. By just following this link, you may learn about the advantages of instant messaging in business.

Jen O’Meara, Ph.D., Associate Professor of Business Communications, gave her top five suggestions for communicating effectively in the workplace.

1. Send your message through the appropriate channel.

You may interact with your coworkers in a variety of ways. Make certain you’re using the best tool for the job. Use an official channel, such as office email or a company-wide message, if you’re making a formal statement (such as the office being closed for a certain holiday). You may use an instant messaging or text message system to deliver a casual message (such as information about the Marketing Department’s annual softball game).

2. Keep your audience in mind at all times.

It’s not just with regards to what you need to say with regards to correspondence; it’s additionally concerning what your crowd needs to hear. In every communication, it is critical to consider the audience’s point of view. Consider the following scenario: you’re starting a fitness project at work that you know won’t be well received by everyone. You could wish to incorporate specifics on the contest’s health advantages while presenting the material to assist persuade individuals who aren’t interested in the idea.

It’s also crucial to think about your word choice while writing with an audience in mind!

3. Short, well-known terms are typically preferable over long, unfamiliar words.

“Individuals who utilize huge words think they sound instructed,” might be stated more simply and efficiently as “Proponents of an inflated vocabulary profess to be sophisticated.” Simple writing is easy to read and comprehend for your readers. If your reader stumbles over your words, the point you’re attempting to convey is likely to be missed.

People will always have questions, regardless of the words you choose. Consider the following suggestions to be ready for them:

4. Prepare your replies in advance to any queries that may be asked.

Someone will almost certainly question how you became interested in an esoteric topic (such as The Longevity of Carbon Fibers and How They Relate to Cat Food) if you’re delivering a presentation on it. You don’t have to include that information in the presentation, but having the answer ready for the Q&A session is a smart idea.

Practice your presentationpresentation before family, companions, or collaborators to get a feeling of what questions your crowd could inquire.

5. Remember that nonverbal communication accounts for 93% of all communication.

Remember that nonverbal communication accounts for 93% of all communication. Keep your nonverbal clues and communication in mind when answering questions, presenting a presentation, or communicating in general. Check to see if your posture, gestures, facial expressions, and other non-verbal clues are sending the same message as your words. If you don’t seem to believe what you’re saying, your audience will have a hard time believing it as well.