(Last Updated On: April 26, 2022)

In the world of smartphones, the two key players are iOS and Android. Whenever someone is considering buying a new phone, these are the two obvious choices. 

While the Android V/s iOS war seems to be a never-ending one and it may take a few years still for the final verdict, know that both of them have their share of problems. For this, technology is to be blamed because it is not perfect. 

However, fortunately, most problems faced by Android and iOS users can be solved simply and without a trip to the service center. Here, take a look at the most common Android and iOS problems, along with their solutions. 

iOS problems and solutions 

  1. Mobile data not working

Sometimes the mobile data may stop working on your iPad or iPhone. Assuming that you are not just in a bad coverage area, here are a few generalized fixes to mobile data not working 

       Go to Settings and make sure that the Airplane mode is turned off. When it is turned on, mobile data is turned off automatically. You can also switch on and off the Airplane mode as sometimes it helps to reset the network and cellular data might start working again. 

       Restart your iPad or iPhone. 

       Check for a carrier settings update by going to Settings > General > About and install it. 

       Eject and reinsert your SIM card to give it a fresh start 

       If your cellular is still not working, you will have to reset network settings. Note that doing this will reset the settings of your Bluetooth, W-Fi, VPN, and cellular data. Go to Settings > General > Reset > Reset Network Settings. 

       If all else fails, call your wireless carrier. It is possible that cellular data is not working due to maintenance on their cell towers. 


  1. The mute button isn’t working

You’ll find people calling at the most inconvenient of times when the mute button isn’t working. There are a few things that you can try to fix the problem. First, turn on Airplane mode so that all calls go to voicemail. Second, you can try muting all sounds on your iPad or iPhone by going to Settings > Accessibility > Assistive Touch > Turn on Assistive Mode. This will let you control your phone right from the home screen. 

  1. Overheating

Overheating seems to be a problem that most iOS users complain about. Some of the ways to resolve this issue are – 

       Does your phone heat up when you’re using a specific app? Let your phone rest for a while. 

       Disable the location service because it uses Bluetooth, GPS, and mobile locations. This means a lot of activity for your phone. 

       If your phone starts to overheat when you are charging, unplug it till it cools down and then plug it in again. Removing the case may also work as it will not block the heat output of your device. 

  1. Cannot connect to the App store

Facing problem going to the App store? You might be receiving error messages saying that your device cannot connect to the App store currently. Setting the time and date of your device is a possible solution for this. You need to disable the option of set automatically and manually set the date and time. After that, go to the App store and let it open for about five seconds. Then, activate the time and data automatically again and close the App store. Then open it again. Also, always remember to download and install the latest system updates to make sure that App Store is working properly. 

Android problems and solutions

  1. Google Play Store crashes

Just like the App Store, Google Play Store is also known to crash. Most of the time, this happens because of a corrupt cache. Go to Settings > Apps > open Google Play Store > Clean Cache and Data > Restart your phone. The crashing problem should be fixed. If it does not, do the same with Google Services and Google Play Services Framework. 

  1. Battery drain

A lot of users complain of rapid battery drain and if you want to enhance battery life, here are a few tips – 

       Always remember to enable the ‘battery saving mode’

       Turn off auto-brightness and manually set your phone to minimum brightness. You can also enable dark mode. 

       Uninstall power-draining applications. Go to Settings > Battery Use and look at the list of apps on your device. Delete the ones that are consuming a lot of battery. 

       Shorten screen timeout by going to Settings > Sleep option. The less your device stays awake, the less battery it consumes. 

  1. Data connection problem

When the data toggle is turned on, but cellular data isn’t working, you can try the following steps to resolve the issue – 

       Restart your device as data connection problems in Android is known to be fixed quickly this way 

       Switch off the data limit. Go to Settings > click on Mobile Data > click on Data Usage. Close the data limit option as otherwise, your mobile data will stop working automatically when the limit is reached. 

       Try resetting your APNs, especially after a system software update. You may have to manually enter the APNs address into the system. Go to SIM card and mobile networks > select SIM Card > click the Access point Names > click Internet > click Reset. 

You can also switch Airplane mode on and off a couple of times to restore mobile data connection. 

  1. Google Play service error

Not only Google Play Store, but Google Play Services are also known to stop functioning. To fix this issue, you can restart your phone, update the Google Play Services app, clear the app’s cache by going to Settings > Apps > Open Google Play Services > Clear Cache and Data, and removing your Google account from the app, and sign in again. 

Wrapping up!

These are some of the easiest and quick fixes to the common problems faced by iOS and Android users. However, there are a few problems that cannot be fixed without a visit to the service center like a cracked screen, water damage, and so on.