Sound Not Works on Samsung galaxy J7

Sound Not Works on Samsung galaxy

Sound Not Works on Samsung galaxy J7

Samsung is the best phone “Sound not working” is very Common Problem on Samsung galaxy J7. Good news is you can Fix this by yourself with 10 min. first you have to understand what type of Sound problem you have then you can easily fix it. procedure is below, please go Step by step to fix “Sound does not works” on Samsung galaxy J7. IF you have a Problem, then feel free to leave a comment.

This can be happened Because of these

  • When you dropped the phone.
  • When you dropped the phone in to the water.
  • When phone is infected by some viruses.
  • Application error
  • Software errors.
  • Hardware errors – this will not be listed here.

Turn on the Sound on Samsung galaxy J7.

ReadHow to root my phone. Make sure whether Sound is turn On or Not through the setting, Most of times this happen who not familiar with their phone. please check whether it is turn ON or OFF. to Check go phone’s Setting. (Steps are Below)

Sound Not Works on Samsung galaxy

1.Go to setting.
2.Go to Sound or Ringtone and notification
3.See whether Sound is turn on.
4.Choose always Turn On or something.

Turn off the phone for 5 min.

This method can help for all small errors of androids. Please Turn Off your phone. after Turn OFF, remove the phone battery and wait 5 min. and Insert the battery again and Turn ON the phone by pressing Power Button. See whether Sound is Worked or Not. IF not, then Go to below step to Check your phone’s Sound

Restart with Headphone

Restart your phone with Headphone connected. This will change the temporary setting in the phone. Setting will set in to defaults. But remember, this changes only the headphone related settings. So, perhaps this method also may fix your no sound issue.

Go SAFE MOOD and Check 

Read – What is Stock & Custom Rom? Firmware? Bootloader? you can check your Sound through the SAFE MOOD If you enabled SAFE MOOD, then your app are disabled. So you can Identity whether that Sound error come from the App. IF your phone is Ringing in SAFE MOOD, then Go to Normal mood and uninstall one by one and uninstall permanently cause app. If not, perform Factory reset

Speaker not working

How To go Safe Mood

1.Turn Off the phone by pressing power.
2.Turn On the phone by pressing power
3.When the Samsung logo displays, press Volume down key until the Lock Screen.
4.Now You are on SAFE MOOD

Test Samsung galaxy J7 Sound

ReadRoot my phone. Go to Keypad and Dial #0# to check whether your Sound is OK or NOT. after dialing #0#. you are on white tester Screen.Now select Sound/Speaker BoX. after tap it, You can hear that your phone is ringing .  Also you can check Mic of your phone, Camera, Touch, frequency, Colors

Wipe cache

Most of Sound Case happen because phone’s Cache. So you have to delete that Cache from your phone.Don’t worry. There is no big deal or any DATA Lose. We only Delete phone Caches. Now please Follow me step by step. after Restarting, Check whether Vibrator is Works or NOT. 

we have dedicated Wiping Cache posts. Click here

  Please Don’t Turn OFF the phone while Wiping.

1.Turn off the phone.
2.Press and hold the Volume up key, Home key and Power key till appear Android LOGO.
3.Now, you are on Recovery Menu. Choose the “wipe your phone” from that menu.
4. Confirm It.
5.Reboot the phone.

Update Software

Sound Not Works on Samsung galaxy

Update is more important thing when using a smartphone. If this error is, error Of android OS then Next Update come with Fixed that. So, when you face this king of problem Update your phone’s Software. When you update your phone’s OS. it helps to Increase Battery Life and It speed up your phone too.

Factory Reset Samsung galaxy J7

Above methods didn’t help? Then Reset your phone. that means, Restore your phone to Factory Setting. and This cause to Lose all DATA (call logs,photos,videos, SMS history,phone book,Music, mp3,whatapp viber history,and all passwords) on phone.So, we recommend to get full Backup before perform Factory Reset to your phone. Reset Sound is BIG?  Don’t worry we have dedicated Reset post. Click here

If not works,

Reset the phone with Headphone connected. Sometimes this will help to settle the no sound matter. From this method we expect all settings to be set in to defaults. 

Reset my phone

1.Turn off the phone.
2.Press and hold the Volume up key, Home key and Power key till appear Android LOGO.
3.Now, you are on Recovery Menu. Choose the “factory reset” from that menu.
4. Choose “Yes — Delete All User Data option” by pressing power button
5.After performed Reset, Reboot the phone.

Flash a Stock ROM

all above methods didn’t help? then This is the last one.. When you face this kind of problem, virus affection badly, your last method is Installing Windows again. Stock Rom is like a Windows..There are 2 type of Rom. One is Stock Rom and second one is Custom Rom. If you install Custom Rom it break your Warranty. Stock Rom is Official Rom. we have dedicated posts about flashing Stock Rom to Samsung galaxy phone..


Above all methods and Solutions Didn’t work?  Its mean; your phone has a hardware problem. because we Did all things to Fix your phone. No other method for fix your phone. So give it to authorized service center and check and repair it.

Other Related errors

Turn off Vibrate and Turn ON Sound for Calls

1.Go to Setting to Change Sound Setting.
2. Find “Sound and Notification” and tap it.
3.There option called Sound/Ringing and you have to drag that DOT to 10 (full) position. then you can hear sound..
4.unless, Find Sound Mood and change it to Sound only

No Ringing for Text Messages

If you have problem NO Sound when receiving Text messages.. Most times this happen when you Turn off Sound for Text Messages. So you have to Turn ON it again. To do this you have to go Messages. make sure that Ringing volume is full.

Sound Not Works on Samsung galaxy

  1. Go Messages
  2. There are three dots on above messages tap it
  3. .Now, you can see there are List options.. Select Settings option
  4. Find “Notification” and tap it.
  5. Check for “make sound and show icon in status bar”.

dropped to water now Sound not works

When phone is dropped to water

  1. Get out it from water as soon as you see.
  2. Turn off the phone and remove the battery as soon as you get.
  3. If phone already OFF,Remove the battery.
  4. Remove SIM card and Micro SD card.
  5. Clean the phone.
  6. put your android phone in a small bag plastic/polythene with rice and seal/tie it and let it to stay for one day or two day after that will be dry.
  7. Now check whether it is works or not.
  8. If not, you have to give it to Shop.

Rear speaker Not works Samsung galaxy J7

If actually your Samsung galaxy J7 back speaker does not work, then you are in serious moment Now, But you have to identify whether this error is come from Speaker or not. So, go safe mood and Check it. IF not work then you have to repair but we recommend you to install Rom. there are two type Roms. one is Stock Rom and other one is Custom, Stock Rom is official one so it will not avoid warranty (Link is above).after installing Rom,  all Software errors will disappear

No Sound Comes from Headphones/earphones

This can be happened when your earphone jack port damaged or software or other app error. Most of time,this happened because of Software errors. best Solution is Follow this post A to Z. Make sure that you should have turn on turn sound on your player. If you can’t find that then use new player like KM Player or VLC player. (clean your headphone’s jack)

I can’t hear anything during Voice Call

Make sure whether “Call volume is full. You can turn on call Volume during call by pressing Volume up key. If actually your front does not work, then you are in serious moment Now, But you have to identify whether this error is come from Speaker or not. So, go safe mood and Check it or use whatapp viber or other calling app to check.

IF not work then you have to repair but we recommend you to install Rom. there are two type Roms. one is Stock Rom and other one is Custom, Stock Rom is official one so it will not avoid warranty. after installing Rom, all Software errors will disappear. most of times, when we updated to phone , then can be happened this, you had better install previous stock again (Link is above).

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About Ramikatz
Ramikatz is a writer, blog hunter, From Asia. He has been interesting about Phone Hardware-software and also PC Hardware-software and SEO for years. This website was invented by him. GoGoRapid receives 250,000+ page views per month. 4k+ subscribers. You can also joint us and adverties with us

14 Comments on Sound Not Works on Samsung galaxy J7

  1. Diane Godfrey // 16/08/2016 at 10:39 pm // Reply

    My keyboard sound and tone button are on. Volume all the way up. When tapping keyboard, there is no sound. What else can I do. HAD SOUND b4.

  2. I have the problem of not being heard when I plug in my ear phones the person who calls me can’t hear me ..even bought new ear buds..please help

  3. Thank you! My phone is working again! First solution was perfect -_-

  4. zvuk není práce – galaxy J7

  5. min telefon lyd virker ikke

  6. geluid van mijn telefoon werkt niet goed

  7. Le son de mon téléphone ne fonctionne pas correctement

  8. ήχο του τηλεφώνου μου δεν λειτουργεί σωστά

  9. il suono del mio samsung galaxy J7 non funziona correttamente. a volte funziona

  10. 내 J7 전화 소리가 제대로 작동하지 않습니다. 때로는 효과가있다.

  11. Não consigo ouvir nada durante a chamada de voz

  12. Nic nie słyszę podczas rozmowy głosowej

  13. Вы можете мне помочь. Во время голосового вызова я ничего не слышу

  14. Hi i have samsung j7.incoming call volume is too slow that cannt hear.please guide me to resolve this issue.

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